1st, as with all insurance products, find a company with a strong financial outlook.  Is the policy from an “A rated” company?  Standard and Poors, Moodys and A.M. Best, provide letter ratings on insurance carriers; ‘A’ being the top rated and it goes down from there.  The insurance is only good if the company can financially stand behind the product, even in the case of a catastrophe.  That means, paying claims. Also, will you speak with people when you call claims or have to follow endless prompts, only to leave messages on a machine and wait for a return call?... Continue Reading →

Hurricanes-Threatening the East Coast and Hawaiian Islands.  There are several storms spinning along both coasts. Want to remind our policy holders that most yacht and charter boat policies cover some portion of the cost to haul out and secure your vessel on the hard.  Review your policy and execute your storm plan sooner rather than later. Now is the time to get your boats secured until the storm passes. As boaters, there is nothing we can do to change severe weather.  We must be prepared and execute a plan for our safety and the safety of your boat and other... Continue Reading →

Claims service should be one of your primary concerns when purchasing any boat or yacht insurance policy. After all, isn’t that the reason you’re buying the policy in the first place?  Here at Charter Lakes we believe claims service is the value behind any marine insurance agency and the policies they sell.  Not to toot our own ‘ships whistle’, but proof is in the pudding as they say, so we thought we would share a few recent email comments from our clients who had to make a boat insurance claim…. “I can’t thank Charter Lakes enough for everything they have... Continue Reading →