"Thank you for your superb assistance! I sure didn’t expect to see any of this until Monday…. You folks amaze me!"
"Betsy, Your agency services the insurance on my Hatteras 42 LRC. which we are cruising on a multi-summer great loop trip. Vanessa Sawyer recently assisted me with untangling a mess I had made of the coverage area, launch/layup time, renewal premium payment, contact email address, etc. I had, in fact, failed to notify you of the fact that we were cruising (uninsured !) in Canada. Vanessa did a fantastic job of guiding me through what needed to be done to get the insurance current. She did this all by phone in less than a day and with impressive efficiency, speed, patience and skill. She is a great asset to your organization and should be recognized as such. I requested your email address (unsolicited by Vanessa) so her exceptional performance would not go unnoticed by her supervisor. Feel free to share this email with Vanessa if you wish. Bill Irace Easy 3 42 LRC Cruising Georgian Bay, ON "
Cruising Georgian Bay, ON
"I’d like to express how appreciative I am for the professionalism of your employee Mr. Jim Hacker. I never experienced dealing with such an empathetic and professional person as Mr. Hacker. Mr. Hacker has helped me through this process each step of the way. His prompt replies to me either by phone or email were blessings. I’m asked quite often who I use for my boat insurance. Charter Lakes is #1 in my book! Claim # xxxxxxx Sincerely, James A. Tarzia Jr."
James A. Tarzia Jr.
"My husband and I have been boating for over 45 years, we have met many wonderful fellow boaters and one subject seems to come up in our conversations is “who do you insure with”? We have been with Gallagher for many years both as Lake Michigan and Florida boaters. This year Lake Okeechobee was mandated to keep levels low, if not for Ryan Johnson and his tenacious efforts, we would have had to make a very long trip to Brunswick Georgia. Ryan found a competitive underwriter that agreed to River Forest Yacht Marina in Stuart as a safe harbor for storage. Most of our Florida friends are not familiar with Gallagher, I will be pleased to share with all of them the experience we endured with not being able to cross Lake O and what Ryan accomplished for us. He has not only a wealth of valued expertise, but offers compassionate perspective that leaves us better informed and very pleased with Gallagher as our choice for boat insurance! I will definitely pass our experience to other boaters. All the best, Olivia and Bob D. "