September 30th Email and Main phone lines downSeptember 30, 2020 by
If you are trying to reach us, we apologize for the challenges you are having.
We are experiencing some technical issues with our main phone line and email system. September 26th-30th
Please know we are working to resolve those issues as quickly as possible. Hopeful this will be fully resolved today, September 30th
You can try to reach your producer, by going to this link and contacting your producer, directly, by phone. "The Team" tab. Their direct lines are working.
If you need to report a claim, call: (616) 890-0457 this is typically reserved for emergency claims and after hour claims.
Questions or changes to an existing policy, you can contact our Service team temporarily at: (616) 975-3502 or (616) 975-3510
We appreciate your patience as we navigate through these technical issues